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Privacy Policy Statement / Legal Notice

As of: September 2022

Eberspächer is pleased to welcome you to this website, and we appreciate your interest in our company and our products.

I. Data protection

1. Controller and Data Protection Officer

Eberspächer Climate Control Systems International GmbH
Eberspächerstrasse 24, 73730 Esslingen, Germany
Phone: +49 711 939-00
Email: info[at]eberspaecher.com

Our Group Data Protection Officer can be contacted at the above postal address and by email at datenschutz[at]eberspaecher.com (heading: “attn. Data Protection Officer”).

2. Information on data processing for visitors to our website
We process personal data that are created when you visit our website, or which you provide in accordance with data protection laws.

You can always visit our website without providing personal data. Personal data are acquired solely for technical reasons when required for the use of our website or when you use certain features offered on our websites, such as contact forms. The personal data acquired are used to enable the desired features.

When you visit our website, our web servers save the following information as standard: the IP address that was assigned to you by your internet service provider, the website from which you arrived at our site, the web page you are visiting, possible downloads, the amount of data requested, search terms, and the date and time. These data are held for a period of three months. We use this information to identify and remedy possible security risks or website malfunctions. The legal basis for this data processing is Article 6(1)(f) GDPR (General Data Protection Regulation), according to which data processing is permissible for the protection of legitimate interests. Our legitimate interests are to ensure website functionality and ensure early detection and prevention of cyber attacks. 

We also collect your data when you contact us using the contact form available on the website or in any other way. Unless specified otherwise in connection with the contact form, we will use this data only for the purpose of responding to your request and for technical administration. You may be asked to provide further personal data. These data are voluntary and will only be used by us to handle your inquiry. The legal basis for the processing of your data where use of the contact form is concerned is Article 6(1)(b) GDPR (General Data Protection Regulation), if the data are required for entering into or for the performance of a contract.

3. Information on the use of cookies and similar technology
Eberspächer uses cookies in order to implement certain functions on our website that are required for technical reasons, to understand how our offers are used, to continuously optimize our websites and to provide you with the content that you need. Cookies are small text files that a website stores on your hard drive. Cookies cannot cause any damage to your computer, execute programs or contain viruses. In place of cookies, we may use what are known as web beacons or similar common technology that store (sometimes temporarily) information on specific users and user processes. You can prevent cookies from being stored on your computer via your browser settings at any time; please use your browser's settings or help function to do this. This may prevent you from using certain features on our website. Eberspächer uses cookies for various purposes. You can obtain further information on individual cookie types by opening cookie settings.

Technical cookies
For the most part, these cookies enable you to use the features on the site, e.g. to retain form data (e.g. in a contact form) or to control what information is displayed (e.g. the cookie banner). Certain tools are required in order to operate our website. Use of these tools is based on our legitimate interests in accordance with Article 6(1)(f) GDPR, and allows us to personalize and streamline your website experience. In certain cases, these tools may also be necessary in order to fulfill a contract or to carry out pre-contractual activities, in which case we process your personal data in accordance with Article 6(1)(b) GDPR.

Analytics cookies
Other cookies enable analysis of website use for statistical purposes. They allow us to learn, for example, what content on our website is particularly relevant for our users and what devices are used to access the site. This allows us to make our website more interesting for our users. The information on the browsers and devices used allows us to adapt our site design to suit the most important browser types. We use these cookies only with your consent. Your consent is the legal basis for data processing in connection with analytics cookies (Article 6(1)(a) GDPR) and for the transfer of data to third countries (Article 49(1)(a) GDPR). You can revoke your consent by opening cookie settings and changing the relevant option. Access to and storage of information on devices are based on the laws implementing the ePrivacy Regulation for EU Member States.

Marketing cookies
We also use cookies for advertising and marketing purposes in order to enable targeted ads and to show you advertising on external websites (e.g. on Google or Facebook) for products and offers that you were interested in on our website or that match content that we believe is of interest to you. General information about possible interests of our website users and of other users that is collected by third parties on other websites is also used to enable the targeted advertising of our content (known as retargeting). For this purpose, the information is saved to a cookie identifier. The information cannot identify you as an individual but is recognized purely on the basis of your device. When the cookies are deleted, the advertising content is no longer personalized. We use these cookies only with your consent. Your consent is the legal basis for data processing in connection with marketing cookies (Article 6(1)(a) GDPR) and for the transfer of data to third countries (Article 49(1)(a) GDPR). You can revoke your consent by opening cookie settings and changing the relevant option. Access to and storage of information on devices are based on the laws implementing the ePrivacy Regulation for EU Member States.

We advise that under certain circumstances some of our websites have cookies that are not directly related to Eberspächer. If you visit a site with content that has been embedded by third parties (e.g. YouTube or Issuu), these third parties may have placed their own cookies. Eberspächer can neither influence the use of these cookies nor access them due to the way they function; they can only be accessed by those who have originally placed them there. Please refer to the websites of the third parties in question for more information.

4. Consent and your rights regarding privacy
Without your special consent, the personal data that you supply on Eberspächer’s website will only be used for the purpose provided (e.g. for preparing a bid), and for technical administration. Upon each data entry, we will inform you of its intended purpose and may ask for you for consent for its further use. In these cases, the legal basis for data processing is the consent pursuant to Article 6(1)(a) GDPR. Your consent is always voluntary, and you can revoke it at any time with effect for the future.

Furthermore, even if you consented, you may, at any time, object to your personal data being used for advertising or for market research and surveys, or request information about these stored data. You also have the option of having your personal data that you have stored with us corrected, blocked or erased at any time. To do this, please send a letter or email to the controller (I.). Please note that we exclude from erasure any data that we require for processing outstanding services or enforcing our rights and claims. This also applies to data we must keep in accordance with legal requirements. Such data are initially locked.

If the service providers named in this Statement process your data outside the European Union, we will ensure that these providers guarantee contractually or otherwise an equivalent level of data protection to that of the European Union. You can request a copy of this guarantee via the controller (I.).

You also have the right to request that we send you an electronic copy of any data that we process as part of a contract or based on your consent (this is called the right to data portability).

Finally, you have the right, at any time, on grounds relating to your particular situation, to object to the processing of your personal data based on Article 6(1)(e) GDPR (data processing in the public interest) or Article 6(1)(f) GDPR (data processing based on the balance of interests). If you object, we will only continue to process your personal data if we can demonstrate compelling legitimate grounds for doing so that override your interests, rights and freedoms, or if the processing is used to assert, exercise or defend legal claims. If we process your personal data for the purpose of direct marketing for the protection of legitimate interests based on a balance of interests, you also have the right to object to this at any time without stating your reasons.


5. Changes to the privacy policy
Eberspächer reserves the right to change its privacy policy at any time without prior notice. We therefore recommend that you regularly keep up to date with any changes.


6. Contact for privacy
If you have any questions regarding the processing of your personal data, you can contact us at any time at datenschutz[at]eberspaecher.com with your requests for information, suggestions or complaints. We will take care of your concern immediately. You also have the right to file a complaint with your Data Protection Authority.

II. Legal information on the content of our website

1. All rights reserved
The text, images, graphics, sound, animations and videos along with their layout on Eberspächer’s website are protected by copyright protection and other protective rights. The content of this website may not be copied, distributed, changed or made accessible to third parties for commercial use without Eberspächer’s consent. Some of Eberspächer’s websites also contain images that are subject to copyright of third parties.

Press photographs may only be used for editorial-journalistic reporting on the Eberspächer Group and must be credited to “Eberspächer.” Printing and publication are free of charge for this. However, we request a print copy from print media or a brief notification from electronic media (Internet). Any other/commercial use of the images requires the prior written consent of the Eberspächer press department.

2. No guarantee
These websites were compiled with the utmost care. Nevertheless, Eberspächer cannot guarantee the correctness or accuracy of their content. The content on these websites does not represent an explicit and/or independently declared guarantee.

3. No license
Eberspächer would like to present you with an innovative and informative website. We hope you are as impressed with this website as we are. The intellectual property contained therein, such as patents, trademarks and copyrights, is protected. This website does not grant any license to use the intellectual property of Eberspächer or third parties.

4. Links
Eberspächer has no influence on the website content of external companies or other third parties accessible from our websites; hence we cannot be held responsible this content. Eberspächer therefore expressly declares that it does not claim ownership of the content on the linked sites. The provider of an external website to which there is a link is solely liable for any damage resulting from the use of this site. Affiliated companies are exclusively responsible for the content of their websites. Should you discover any illegal content in a specific offer that is linked to our website, we will disable the link as soon as you notify us. Please notify us via the contact details in the legal notice.

5. Products and prices
Information on our products and services, appearance, prices, dimensions and weights of the products contained on the websites correspond to the knowledge available at the time of the editorial deadline of the respective web pages and are based on German market characteristics. We therefore expressly reserve the right to make changes. Prices quoted are recommended retail prices for our contract partners. Please contact the dealer of your choice to find out about their current sales prices.

6. Country-specific versions
The international spread of the World Wide Web requires that these pages refer to products or services in countries other than Germany that are not or not yet available, or are under a different name or design. Please check if there is a representative in your country, and contact them directly if necessary.

Copyrights
© 2022 Eberspächer Climate Control Systems International GmbH, Esslingen, Germany for all pages of this website.